Receptionist- On-call Part-time

Opportunity Communities, LLC; Chelsea (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

The Neighborhood Developers in Chelsea, MA is seeking an on-call, part-time Receptionist to welcome visitors, answer phones, and direct clients to the right resources. This front-desk role supports our mission to connect neighbors with essential services and maintain a friendly, welcoming office environment.

Ideal candidates have office experience, are bilingual in English and Spanish, and can multitask while maintaining accuracy and courtesy.

Qualifications

• Experience in an office setting and familiarity with office procedures.
• Work experience as a receptionist, front desk representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Bilingual in English and Spanish.
• Hands-on experience with office equipment (e.g., copiers, printers, and fax machines).
• Customer service experience.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate team member or service.
• Answer, screen and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk.

Skills

Office procedures

Microsoft Office

Bilingual English/Spanish

Customer service

Front desk experience

Multitasking

Tools

Office equipment (copiers/printers/fax)

Job description

Summary

The Neighborhood Developers (TND) is hiring an on-call, part-time Receptionist professional to help manage the front desk. Are you interested in affordable housing? Do you want to support community members who are trying to access essential services? Do you have friendly personality? If you answered yes to any of these questions, this position could be for you!

Organization Overview

TND is a non-profit community development organization with a mission to create strong neighborhoods enabling community members to secure a stable home, achieve economic mobility, and determine their own future. We build affordable homes, support households to achieve greater financial mobility, and organize community leaders on issues related to neighborhood conditions as well as social and housing justice. TND’s headquarters is in Chelsea, where it has operated since 1978. The organization was invited into Revere in 2010, and since 2018, we are also offering some of our services in Everett. For more information see www.theneighborhooddevelopers.org.

Position Summary

The on-call, part-time Receptionist will welcome and guide clients and other visitors to the right place and service and answer the phone, while our full-time receptionist is out.

Duties and Responsibilities

Greet and welcome guests as soon as they arrive at the office.

Direct visitors to the appropriate team member or service.

Answer, screen and forward incoming phone calls.

Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk.

Desirable Qualifications

Experience in an office setting and familiarity with office procedures.

Work experience as a receptionist, front office representative, or similar role.

Proficiency in Microsoft Office Suite.

Bilingual in English and Spanish.

Hands-on experience with office equipment (e.g., copiers, printers, and fax machines).

Customer service experience.

Solid written and verbal communication skills.

Ability to be resourceful and proactive when issues arise.

Multitasking and time-management skills, with the ability to prioritize tasks.

TND is committed to bringing members onto our team who are passionate about our mission and reflect the diversity of the communities we serve.

We expect the position to pay $21/hour.