Bilingual Front Desk Associate — Part-Time, On-Call

Opportunity Communities, LLC; Chelsea (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

The Neighborhood Developers in Chelsea, MA is seeking an on-call, part-time Receptionist to welcome visitors, answer phones, and direct clients to the right resources. This front-desk role supports our mission to connect neighbors with essential services and maintain a friendly, welcoming office environment.

Ideal candidates have office experience, are bilingual in English and Spanish, and can multitask while maintaining accuracy and courtesy.

Qualifications

• Experience in an office setting and familiarity with office procedures.
• Work experience as a receptionist, front desk representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Bilingual in English and Spanish.
• Hands-on experience with office equipment (e.g., copiers, printers, and fax machines).
• Customer service experience.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate team member or service.
• Answer, screen and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk.

Skills

Office procedures

Microsoft Office

Bilingual English/Spanish

Customer service

Front desk experience

Multitasking

Tools

Office equipment (copiers/printers/fax)

Job description

The Neighborhood Developers in Chelsea, MA is seeking an on-call, part-time Receptionist to welcome visitors, answer phones, and direct clients to the right resources. This front-desk role supports our mission to connect neighbors with essential services and maintain a friendly, welcoming office environment.

Ideal candidates have office experience, are bilingual in English and Spanish, and can multitask while maintaining accuracy and courtesy.