Receptionist Office Assistant

Kingsland Walk Senior Living; University City (MO); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

EAP

Paid Time Off

Referral Bonus

Same Day Pay

Job summary

Chapters Living Assisted Living is seeking a compassionate Concierge to welcome residents and families, provide community information, and coordinate daily needs at the front desk. You will assist with appointments, transportation, and reservations while maintaining awareness of services and building strong relationships with residents and families.

Prior experience in customer service or hospitality is preferred.

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service, hospitality, or related field preferred.

Responsibilities

• Welcome residents and families, provide information about the community and answer questions.
• Assist residents with daily needs such as scheduling appointments, coordinating transportation, and making reservations.
• Assist with account payables and receivables.
• Keep the front desk organized and well-maintained.
• Receive and direct all incoming calls and visitors.
• Maintain knowledge of the community and its services to communicate with residents and families.
• Build strong relationships with residents and their families to provide personalized service.
• Collaborate with staff to ensure a safe, welcoming environment for all residents.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Description

Are you a compassionate and dedicated individual who thrives on making a positive impact in the lives of others? Chapters Living Assisted Living is seeking a motivated Concierge to join our team and contribute to creating a warm and welcoming environment for our residents.

• Welcome residents and their families, providing information about the community and answering any questions they may have.
• Assist residents with their daily needs such as scheduling appointments, coordinating transportation, and making reservations.
• Assist with account payables and receivables
• Keep the front desk area organized and well-maintained
• Receive and direct all incoming calls and visitors.
• Maintain knowledge of the community and its services to effectively communicate with residents and their families.
• Build strong relationships with residents and their families to provide personalized service.
• Collaborate with other staff members to ensure that the community is a safe, supportive, and welcoming environment for all residents.

Requirements

• High school diploma or equivalent is required.
• Prior experience in customer service, hospitality, or a related field is preferred.

Benefits for Full-Time Associates at Chapters Living:

• Medical, Dental & Vision Insurance
• Voluntary Life Insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP) when enrolled in medical plan
• Accrued Paid Time Off
• Referral Bonus Opportunities
• Same Day Pay – Get Paid When You Need It!

Benefits begin after 90 days of employment!

Perks for Part-Time Associates at Chapters Living:

• Referral Bonus Opportunities
• Same Day Pay – Access Your Earnings When You Need Them!
• Be part of a team that values your time and rewards your impact.