Concierge (Part Time FLEXIBLE)

Thereserveatfairhope; Fairhope (AL); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Holiday Pay

Job summary

A senior living retirement community is looking for a front desk coordinator to greet residents and visitors, manage sign-in processes, and assist with marketing information. Candidates should have a high school diploma and at least one year of customer service experience. The role offers competitive pay, great benefits including medical and dental coverage, and excellent career advancement opportunities. Applicants must be able to lift up to 25 pounds unassisted.

Qualifications

• 1 year of related work experience in customer service.
• Preferred experience in long-term care, hospitality, or related field.
• Able to lift up to 25 pounds unassisted.

Responsibilities

• Greet and assist residents and visitors professionally.
• Manage front desk sign-in and out for visitors and vendors.
• Handle incoming phone calls and inform staff of arrivals.
• Assist with marketing information and event reservations.
• Maintain a database of resident information.
• Support other departments to ensure high quality resident service.
• Perform other duties as assigned.

Skills

Customer service experience

Effective verbal communication

Organizational skills

Interpersonal skills

Proficient in Microsoft Office

Education

High school diploma or GED equivalent

Job description

About the Company

We are a premier senior living retirement community dedicated to creating a welcoming, warm environment for the residents who call our community home. We offer competitive pay, comprehensive rewards program, and a true team environment. If you are looking for a challenging and highly rewarding career, we want to hear from you!

What You Will Do

• Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
• Accommodate resident requests for assistance - referring to other staff as necessary.
• Provide marketing information to visitors.
• Assist Lifestyles Department with program / event reservations; collect program / event fees; maintain accurate records.
• Maintain and regularly update database of resident general information and update/distribute resident phone list. Handle other clerical duties as assigned.
• Support other departments as needed to ensure high quality resident service.
• Other duties as assigned or requested by Supervisor.

Why You Are Qualified

The ideal candidate will have the following:

• High school diploma or GED equivalent required
• At least one (1) year of related work experience in customer service required.
• Prior work experience preferably in the long-term care, hospitality industry, or related field preferred.
• Must have good interpersonal skills, organized, proficient in Microsoft Office products, effective verbal communication skills, courteous, professional, good listener, experience supporting a busy office, able to work independently. Must physically be able to lift up to 25 pounds unassisted.

Why You Should Apply

• Competitive pay.
• Great benefits including medical, dental, vision, life insurance and more.
• Excellent growth and advancement opportunities.
• Generous Paid Time Off (PTO) & Holiday Pay programs

Hired candidates will be required to successfully complete a criminal background check, valid references, pre-employment drug test, physical and proof of employment eligibility. EOE.

Equal Opportunity Employer, including disabled and veterans.