Receptionist – Luxury Dog Resort (Weekend Availability)

Peace Love and Dogs; Houston (TX); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health, Vision & Dental insurance

Paid Time Off (PTO)

Paid Holidays

Employee discounts on PLD programs,服务和

Employee discounts on PLD programs, is

Job summary

Peace Love Dogs in Houston, TX seeks a friendly Receptionist for our luxury dog resort. You will be the first contact for clients by phone, email, and in person, delivering an exceptional experience for both clients and dogs.

We value teamwork, reliability, and calm professionalism in a fast-paced, pet-friendly environment that operates around the clock. Paid time off, holidays, and meaningful training are offered.

Qualifications

• At least 2 years of client-facing customer service, receptionist or admin support role.
• High school diploma or equivalent.
• Prior experience within a veterinarian office or pet resort and/or pet services software is a plus.

Responsibilities

• Serve as the first point of contact for clients by phone, email, SMS, and in person.
• Be an expert on PLD programs and services to confidently assist clients.
• Deliver unmatched customer service, build relationships, and handle service resolution.
• Schedule grooming, lodging, daycare, training, and other reservations.
• Process POS transactions, issue credits, and research billing inquiries.
• Check dogs in and out for appointments and reservations.
• Generate routine reports and prepare daily forms and paperwork.
• Maintain a clean, welcoming lobby and retail area.

Skills

Customer service

Receptionist experience

Admin support

Education

High school diploma

Tools

Google Workspace

Email systems

Phone systems

Job description

Peace Love Dogs in Houston, TX seeks a friendly Receptionist for our luxury dog resort. You will be the first contact for clients by phone, email, and in person, delivering an exceptional experience for both clients and dogs.

We value teamwork, reliability, and calm professionalism in a fast-paced, pet-friendly environment that operates around the clock. Paid time off, holidays, and meaningful training are offered.