Office Operations Lead: Front Desk, HR & IT Admin

SoftBank Robotics America; Boston (MA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Full benefits package including medical, dental, and vision

401(k)

Paid time off (PTO) and holidays

Job summary

A leading robotics company in Boston is looking for an Office Operations Lead to manage daily office operations, basic IT support, and HR administration. The ideal candidate has over 2 years of experience in office management and excels in creating a welcoming work environment. Responsibilities include coordinating supplies, maintaining office procedures, and ensuring compliance with safety regulations. This role requires a hands-on approach and interaction with employees, visitors, and vendors, emphasizing professionalism and customer service.

Qualifications

• 2+ years of experience in office operations or HR-related role.
• Ability to handle confidential information with discretion.
• Exceptional follow-through and organizational reliability.

Responsibilities

• Manage day-to-day office operations maintaining efficiency.
• Support OSHA compliance and safety documentation.
• Provide first-line IT support and coordinate hardware requests.

Skills

Office operations experience

Interpersonal communication

Customer service mindset

Detail-oriented

Organizational skills

Job description

A leading robotics company in Boston is looking for an Office Operations Lead to manage daily office operations, basic IT support, and HR administration. The ideal candidate has over 2 years of experience in office management and excels in creating a welcoming work environment. Responsibilities include coordinating supplies, maintaining office procedures, and ensuring compliance with safety regulations. This role requires a hands-on approach and interaction with employees, visitors, and vendors, emphasizing professionalism and customer service.