Guest Relations & Front Desk Concierge

Publicis Groupe ANZ; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading global marketing agency in Boston is seeking a Guest Relations Representative to ensure a positive welcome for clients and visitors. Responsibilities include greeting guests, managing supplies, and providing administrative support to the Facilities Management team. Ideal candidates have strong communication skills and a customer-centric mindset. This position does not offer work sponsorship.

Qualifications

• 1-3 years of experience in a related field or area.
• Ability to work with diverse internal and external groups.
• Demonstrated ability to communicate effectively with clients.

Responsibilities

• Greet and direct clients and visitors.
• Maintain a welcoming office/reception area.
• Answer agency main contact phone numbers.

Skills

Excellent communication skills

Customer service orientation

Ability to manage multiple tasks

Team player

Job description

A leading global marketing agency in Boston is seeking a Guest Relations Representative to ensure a positive welcome for clients and visitors. Responsibilities include greeting guests, managing supplies, and providing administrative support to the Facilities Management team. Ideal candidates have strong communication skills and a customer-centric mindset. This position does not offer work sponsorship.