Medical Receptionist

AppleOne Employment Services; Los Angeles (CA); On-site; USD 36,000 - 37,000; Full time

Job summary

AppleOne Employment Services in Los Angeles, CA is seeking a Medical Receptionist for a temp-to-hire position. This role is ideal for an administrative professional with 1–2 years of experience who enjoys working directly with patients and supporting clinical teams in a fast-paced front office.

The Medical Receptionist serves as a key contact for patients, visitors, and internal staff, with a collaborative healthcare environment and opportunities for long-term growth.

Qualifications

• 1–2 years of administrative, clerical, or medical office experience.
• Strong customer service with professional communication.
• Ability to answer phones, manage scheduling, and inquiries efficiently.
• Attention to detail in entering and verifying patient information.
• Ability to multitask in a fast-paced healthcare office.

Responsibilities

• Greet patients and visitors with professional front desk service.
• Answer calls, route inquiries, and answer appointment questions.
• Schedule, confirm, and update patient appointments.
• Verify patient information and maintain records.
• Support check-in/check-out and general admin tasks.

Skills

Front desk reception

Patient-facing support

Appointment scheduling

Record maintenance

Customer service

Phone handling

Multitasking

Confidentiality

Tools

Electronic health records

Appointment scheduling systems

Medical office software

Job description

Job Summary

A healthcare services organization in Los Angeles, CA is seeking a Medical Receptionist for a temp-to-hire opportunity. This role is ideal for an administrative professional with 1-2 years of experience who enjoys working directly with patients, supporting clinical teams, and keeping a busy front office running smoothly.

The Medical Receptionist will serve as a key point of contact for patients, visitors, and internal staff. This opportunity offers a professional healthcare environment with supportive leadership, collaborative teamwork, and the potential for long-term career growth. Candidates who are organized, friendly, detail-oriented, and comfortable managing multiple priorities will be well positioned for success.

Key Responsibilities

• Greet patients and visitors professionally while providing excellent front desk customer service.
• Answer incoming calls, route inquiries, take messages, and assist with appointment-related questions.
• Schedule, confirm, and update patient appointments using office scheduling systems.
• Verify patient information, collect required documents, and maintain accurate records.
• Support check-in and check-out processes while helping ensure a smooth patient flow.
• Assist with general administrative tasks such as filing, data entry, scanning, and office coordination.

Compensation and Benefits

• Pay rate: $26.00 to $27.00 per hour.
• Job type: Temp-to-hire.
• Location: Los Angeles, CA.

Required Qualifications and Skills

• Manage front desk reception and patient-facing administrative support.
• Coordinate appointment scheduling, patient check-in, and office communication.
• Maintain accurate patient records and support daily healthcare office operations.
• 1-2 years of administrative, clerical, or medical office experience.
• Strong customer service skills with a professional and welcoming communication style.
• Ability to answer phones, manage scheduling, and handle patient inquiries efficiently.
• Strong attention to detail when entering, updating, and verifying patient information.
• Ability to multitask in a fast-paced healthcare office environment.
• Dependable, organized, and able to maintain confidentiality and professionalism.

Preferred Qualifications

• Previous experience as a Medical Receptionist, Front Desk Coordinator, Patient Services Representative, or similar healthcare office role.
• Familiarity with electronic health records, appointment scheduling systems, or medical office software.
• Knowledge of patient registration, insurance verification, or healthcare administrative workflows.
• Bilingual communication skills may be helpful in serving a diverse patient population.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.