Receptionist & Front Desk Specialist — Flexible Schedule & Growth

Rsmithins; Indianapolis (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

License reimbursement

Training & development

Competitive salary

Flexible schedule

Job summary

Rick Smith - State Farm Agent in Indianapolis seeks a friendly receptionist to join a leading insurance team. You will greet clients, manage schedules, handle inquiries, and maintain customer records while identifying opportunities to discuss insurance options.

The right candidate is organized, communicative, and comfortable in a client-facing sales context. The agency offers benefits, training, and opportunities for advancement.

Qualifications

• Experience in a receptionist or customer service role is preferred.
• Strong written and verbal communication abilities.
• Excellent organizational and multitasking skills.
• Comfortable discussing insurance options with clients.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to the right team.
• Manage appointment scheduling and office communications.
• Care for customer inquiries and maintain records.
• Engage with prospects and existing customers about insurance options.
• Deliver high-quality customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Rick Smith - State Farm Agent in Indianapolis seeks a friendly receptionist to join a leading insurance team. You will greet clients, manage schedules, handle inquiries, and maintain customer records while identifying opportunities to discuss insurance options.

The right candidate is organized, communicative, and comfortable in a client-facing sales context. The agency offers benefits, training, and opportunities for advancement.