Receptionist - State Farm Agent Team Member

Rsmithins; Indianapolis (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

License reimbursement

Training & development

Competitive salary

Flexible schedule

Job summary

Rick Smith - State Farm Agent in Indianapolis seeks a friendly receptionist to join a leading insurance team. You will greet clients, manage schedules, handle inquiries, and maintain customer records while identifying opportunities to discuss insurance options.

The right candidate is organized, communicative, and comfortable in a client-facing sales context. The agency offers benefits, training, and opportunities for advancement.

Qualifications

• Experience in a receptionist or customer service role is preferred.
• Strong written and verbal communication abilities.
• Excellent organizational and multitasking skills.
• Comfortable discussing insurance options with clients.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to the right team.
• Manage appointment scheduling and office communications.
• Care for customer inquiries and maintain records.
• Engage with prospects and existing customers about insurance options.
• Deliver high-quality customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Receptionist - State Farm Agent Team Member

Full Time in Indianapolis - IN

Compensation $40,000.00 - $50,000.00 per year

Benefits

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• License reimbursement
• Training & development
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2000 and currently lead a close-knit team of four. I’ve been with State Farm for more than 40 years, bringing decades of industry knowledge and experience to our customers and team. I’m a proud Indiana University graduate, married, and have one daughter. Outside of work, I enjoy volleyball and sports, gardening, attending concerts, and traveling.

Giving back and staying connected to others is important to me. I’m active in my church and involved with Kappa Alpha Psi Fraternity, providing opportunities to serve and stay engaged with the community.

Our agency offers health benefits, a Simple IRA retirement plan, flexible time, and a strong focus on training and professional development. We also believe in making time for life outside of work, with national holidays off and your birthday off each year.

I’m looking for someone who is energetic, outgoing, and excited to work with people. The right person is coachable, organized, adaptable, and open to learning and growing. If you’re looking for an established agency where you can learn from decades of experience while developing your own skills and career, we’d love to meet you.

Role Description

Rick Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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