Account Associate | Client Relations & Insurance Support

Rickasmith; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rick Smith - State Farm Agent in Indianapolis is seeking an Account Associate to support daily operations and enhance customer relationships. You will help grow the office by handling customer accounts, updating information, and guiding clients through policy changes.

The role emphasizes excellent service, organization, and clear communication, with opportunities for training, development, and advancement within a close-knit team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service and沟通

Insurance experience

Job description

Rick Smith - State Farm Agent in Indianapolis is seeking an Account Associate to support daily operations and enhance customer relationships. You will help grow the office by handling customer accounts, updating information, and guiding clients through policy changes.

The role emphasizes excellent service, organization, and clear communication, with opportunities for training, development, and advancement within a close-knit team.