Insurance Agency Receptionist - Growth & Customer Focus

Rick Smith State Farm; Cedar Hill (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Rick Smith State Farm seeks a Receptionist - State Farm Agent Team Member to support daily operations at our Cedar Hill offices. You will greet clients, handle calls, schedule appointments, and maintain accurate records, ensuring a positive customer experience across both locations.

The ideal candidate is customer-focused, detail-oriented, and comfortable with sales conversations. This role offers a chance to grow within a high-energy, supportive team and participate in ongoing training and

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone and direct to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM software

Tools

CRM systems

Microsoft Office

Job description

Rick Smith State Farm seeks a Receptionist - State Farm Agent Team Member to support daily operations at our Cedar Hill offices. You will greet clients, handle calls, schedule appointments, and maintain accurate records, ensuring a positive customer experience across both locations.

The ideal candidate is customer-focused, detail-oriented, and comfortable with sales conversations. This role offers a chance to grow within a high-energy, supportive team and participate in ongoing training and