Receptionist, Ear Nose and Throat Clinic

Freeman Health System; Joplin (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with employer match

Paid time off

Job summary

Freeman Health System in Joplin, MO is seeking a friendly Receptionist to deliver a positive patient experience. You will schedule appointments, answer calls, register patients, collect payments, and maintain compliant documentation in a fast-paced health system environment.

The role is full-time day shift with no weekends; benefits start on day one and include health, vision and dental coverage, retirement matching, and paid time off. Join Freeman to contribute to safe, patient-centered care.

Qualifications

• Greet customers, patients, vendors and visitors to the facility.
• Register patients and ensure documentation and forms are compliant with state and federal regulations.
• Collect payments and print receipts for patients.
• Verify eligibility for services.
• Answer questions and provide directions when necessary.

Responsibilities

• Schedule patient appointments using medical office software.
• Answer phone calls and deliver a positive patient experience.
• Update patient registrations and maintain accurate records.
• Ensure compliance with HIPAA and applicable regulations.
• Assist visitors and guide them appropriately.

Skills

Customer service

Scheduling

Communication

HIPAA compliance

Tools

Medical office software

Job description

Our Mission:To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Schedule: Full-time Days (40hrs/week). No weekends/no holidays.What You'll Do:The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.Requirements:Greet all customers, patients, vendors, and other visitors to the facility.Answer patient questions and aid and directions when necessary.Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.Collect payments and print receipts for patients.Count and balance cash drawer.Utilize medical office software to schedule new and follow-up appointments for patients.Verify eligibility.Perform other duties as assigned.Freeman Perks and ProgramsFor eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid time off (PTO)Extended Sick payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.#LI-DNI