Receptionist - Neurology

Freeman Health System; Joplin (MO); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health, vision & dental insurance

Retirement with employer match

Wellness program with discounts

Paid time off (PTO)

Extended Sick pay

Learning Center for Freeman Family

Payroll deduction at Freeman locations

Résumé du poste

Freeman Health System is seeking a receptionist to deliver a positive patient experience across its facilities in Joplin, MO. The role includes scheduling appointments, answering phones, registering patients, and handling payments in a fast-paced environment.

Full-time daytime schedule, with no weekends or holidays. This position emphasizes HIPAA compliance, accurate documentation, and courteous, effective communication with patients and visitors.

Qualifications

• Greet customers, patients, vendors, and visitors in a courteous manner.
• Answer questions and provide directions when needed.
• Register patients and ensure forms meet regulatory standards (HIPAA, etc).
• Collect payments and print receipts; count and balance cash drawer.
• Verify patient eligibility and use office software to schedule and update appointments.

Responsabilités

• Deliver a positive patient experience across Freeman Health System.
• Schedule new and follow-up appointments; manage registrations.
• Maintain compliance with state and federal regulations and documentation.
• Assist with general information and visitor guidance to ensure a safe environment.

Connaissances

Customer service

Phone etiquette

Registration processes

Cash handling

HIPAA compliance

Communication

Outils

Medical office software

Description du poste

Job DescriptionOur Mission:To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Schedule: Full-time Days (40hrs/week). No weekends/no holidays.What You'll Do:The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.Requirements:Greet all customers, patients, vendors, and other visitors to the facility.Answer patient questions and aid and directions when necessary.Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.Collect payments and print receipts for patients.Count and balance cash drawer.Utilize medical office software to schedule new and follow-up appointments for patients.Verify eligibility.Perform other duties as assigned.Freeman Perks and ProgramsFor eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid time off (PTO)Extended Sick payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.#LI-DNI