Receptionist, OB/GYN Associates

Freeman Health System; Joplin (MO); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, vision, dental insurance

Retirement with employer match

Wellness program with discounts to H.I

Cash Bonus with Participation

Paid time off (PTO)

Extended Sick pay

Learning Center designated for Freeman

Descripción de la vacante

Freeman Health System is seeking a friendly Receptionist to ensure a positive patient experience from the front desk. You will schedule appointments, answer phones, update registrations, and provide accurate information with respectful communication.

This role supports a safe, welcoming environment and requires adherence to HIPAA and regulatory requirements. The receptionist will greet all visitors, collect payments, print receipts, verify eligibility, and use medical office software to manage

Formación

• Greet customers, patients, vendors and visitors to the facility.
• Register patients and ensure documentation is compliant with HIPAA and regulations.
• Answer patient questions and provide directions when necessary.
• Collect payments and print receipts; balance cash drawer.
• Verify patient eligibility and schedule appointments using office software.
• Fill in for other duties as assigned.

Responsabilidades

• Schedule patient appointments and manage the front desk workflow.
• Answer phone calls, respond to inquiries and provide information.
• Update patient registrations and ensure accurate records.
• Maintain a safe, welcoming environment for patients and staff.
• Perform other duties as needed by Freeman Health System.

Conocimientos

Customer greeting

Answering questions

Cash handling

Registration processing

Scheduling appointments

HIPAA compliance

Phone etiquette

Use of medical office software

Herramientas

Medical office software

Descripción del empleo

Our Mission:To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Schedule: Full-time Days (40hrs/week). No weekends/no holidays.What You'll Do:The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.Requirements:Greet all customers, patients, vendors, and other visitors to the facility.Answer patient questions and aid and directions when necessary.Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.Collect payments and print receipts for patients.Count and balance cash drawer.Utilize medical office software to schedule new and follow-up appointments for patients.Verify eligibility.Perform other duties as assigned.Freeman Perks and ProgramsFor eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid time off (PTO)Extended Sick payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.#LI-DNI