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Freeman Health System seeks a receptionist to deliver a positive patient experience by scheduling appointments, answering calls, updating registrations, and guiding visitors. The role supports a safe, compliant environment and requires accurate cash handling and use of medical office software.
Responsibilities include greeting patients, answering questions, registering patients, collecting payments, and maintaining HIPAA-compliant records across daily operations.
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To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
What You'll Do:
The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.
Requirements:
Greet all customers, patients, vendors, and other visitors to the facility.
Answer patient questions and aid and directions when necessary.
Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.
Collect payments and print receipts for patients.
Count and balance cash drawer.
Utilize medical office software to schedule new and follow-up appointments for patients.
Perform other duties as assigned.
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