Receptionist, Sleep Center

Freeman Health System; Gateway Drive (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employer retirement match

Wellness program with discounts

PTO

Extended Sick pay

Learning Center for Freeman Family

Job summary

Freeman Health System is seeking a Receptionist to create a positive patient experience at the front desk. You will schedule appointments, answer calls, update registrations, and provide information with respect and clarity. The role requires accurate cash handling, HIPAA compliance, and use of medical office software.

Full-time days, 40 hours/week, no weekends or holidays. Join Freeman's team with competitive benefits and a supportive work culture.

Qualifications

• Customer-facing receptionist duties with professional communication.
• Register patients and maintain compliant documentation.
• Protect patient privacy following HIPAA and regulations.
• Handle payments and cash drawer with accuracy.

Responsibilities

• Deliver a positive patient experience from arrival to departure.
• Schedule new and follow-up appointments and answer phone calls.
• Update patient registrations and provide general information.
• Register patients and ensure forms meet regulatory requirements.
• Collect payments and print receipts; count and balance cash drawer.
• Use medical office software to manage appointments and records.
• Verify eligibility for services and benefits.

Skills

Customer service

Communication

Cash handling

Scheduling software

HIPAA compliance

Education

High school diploma or equivalent

Tools

Medical office software

Job description

Our MissionTo improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Schedule: Full-time Days (40hrs/week). No weekends/no holidays.What You'll Do:The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.Requirements:Greet all customers, patients, vendors, and other visitors to the facility.Answer patient questions and aid and directions when necessary.Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.Collect payments and print receipts for patients.Count and balance cash drawer.Utilize medical office software to schedule new and follow-up appointments for patients.Verify eligibility.Perform other duties as assigned.Freeman Perks and ProgramsFor eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid time off (PTO)Extended Sick payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.#LI-DNI