Receptionist, Ear Nose and Throat Clinic

Freeman Health System; United States; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement with employer match

Wellness program with discounts to ...

Milestone payments with longevity of ?

Paid time off (PTO)

Extended Sick pay

Learning Center designated only forFre

Job summary

Freeman Health System is seeking a friendly receptionist to welcome patients, schedule appointments, and manage registrations. You will provide information, route calls, and support a positive, compliant patient experience across the Freeman Health System.

The role involves collecting payments, printing receipts, and verifying eligibility, ensuring smooth operations in a busy clinical environment with no weekends or holidays required.

Qualifications

• Strong customer service orientation and friendly demeanor.
• Excellent verbal and written communication skills.
• Knowledge of HIPAA regulations and patient privacy practices.

Responsibilities

• Schedule patient appointments and manage registrations accurately.
• Answer phone calls, greet visitors, and provide information.
• Collect payments and balance cash drawer; print receipts.
• Verify patient eligibility and maintain compliant documentation.

Skills

Customer service

Communication

HIPAA awareness

Tools

Medical office software

Job description

Our Mission: To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-time Days (40hrs/week). No weekends/no holidays.

What You'll Do:

The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.

Requirements:

• Greet all customers, patients, vendors, and other visitors to the facility.
• Answer patient questions and aid and directions when necessary.
• Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.
• Collect payments and print receipts for patients.
• Count and balance cash drawer.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Verify eligibility.
• Perform other duties as assigned.

Freeman Perks and Programs

• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid time off (PTO)
• Extended Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

#LI-DNI

Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center - the region's largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women's and children's services. The system is supported by more than 7,000 employees and is the only Children's Miracle Network Hospital in a 70-mile radius.

For more information, visit Freeman Health System.