Receptionist/Data Entry Clerk

Rue & Ziffra PA; Town of Florida (NY); On-site; USD 40,187,000 - 54,288,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) matched

Paid time off

Job summary

Rue & Ziffra PA, a busy law firm, seeks an on-site receptionist/data entry clerk. The role emphasizes strong customer service, organization, and the ability to manage multiple tasks in a fast-paced environment. Bilingual English/Spanish is a plus.

Health, dental, matching 401k, and paid time off are offered. The employer promotes equal opportunity and maintains a drug-free workplace.

Qualifications

• Excellent communication skills.
• Ability to provide superior customer experience.
• Computer and Microsoft 365 literacy.
• Ability to learn new software quickly.
• Ability to work in a team environment.
• Excellent secretarial and organizational skills.
• Ability to juggle multiple activities and work under pressure.
• Attention to detail.
• Client Confidentiality.
• Dependability.

Responsibilities

• Answer telephone calls in a timely, professional, welcoming manner and direct calls to the appropriate department/person.
• Take accurate telephone messages including caller name, firm, and callback number.
• Receive visitors to the firm in a professional, welcoming manner and notify the relevant employee.
• Enter new client data into the firm’s case management system.
• Initiate and send professional emails and form letters to new clients.
• Assist the Admin department and Attorneys with support and secretarial tasks.
• Monitor conference room calendar for usage and availability.
• Check and forward incoming electronic faxes to the appropriate party.

Skills

Communication

Customer service

MS 365

Teamwork

Attention to detail

Confidentiality

Dependability

Two‑factor authentication

Tools

Microsoft 365

Case management system

Job description

Contract Type

Full-time

Description

On-site receptionist/data entry clerk needed for very busy law firm. Strong customer service and organizational skills a must. Experience preferred. Bilingual English/Spanish a plus. Health, dental, matching 401k, and paid time off. Employer is a drug free workplace and an equal opportunity employer.

Requirements

• Answer telephone calls in a timely, professional, welcoming manner and direct calls to the appropriate department/person
• Take accurate telephone messages to Include name of caller, facility they are calling from (if not a client), and secure an accurate call-back number.
• Receive visitors to the firm in a professional, welcoming manner and notify the appropriate employee(s) of their arrival
• Complete the entry of new client data into the firm’s case management system.
• Initiate and send professional emails and form letters to new clients
• Assist the Admin department and Attorneys with various support and secretarial/administrative tasks as needed
• Monitor conference room calendar for usage and available space
• Check and forward incoming electronic faxes and send them to appropriate party

Qualifications

• Excellent communication skills
• Ability to provide superior customer experience
• Computer and Microsoft 365 literacy
• Ability to learn new software quickly
• Ability to work in a team environment
• Excellent secretarial and organizational skills
• Ability to juggle multiple activities and work under pressure
• Attention to detail
• Client Confidentiality
• Dependability
• Ability to use personal cell phone for two-factor authentication as needed

Salary Description

$16.50 an hour, 40 hours M-F