RECEPTIONIST/DATA ENTRY CLERK

Rue-; Florida; On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k matching

Paid time off

Job summary

Rue- in Florida is seeking an on-site receptionist/data entry clerk for a very busy law firm. You will greet clients, answer calls, and support attorneys with clerical tasks in a fast-paced environment.

The role emphasizes strong customer service, organizational skills, and Microsoft 365 proficiency. Bilingual English/Spanish is a plus, and dependability is essential in this busy setting.

Qualifications

• Answer telephone calls professionally and direct to the right department
• Take accurate messages with caller details and callbacks
• Greet visitors in a professional, welcoming manner
• Enter new client data into the firm’s case management system
• Draft and send emails and form letters to new clients
• Assist Admin and Attorneys with various tasks as needed
• Monitor conference room calendar and space availability
• Process incoming faxes and forward to appropriate party

Responsibilities

• Answer telephone calls in a timely, professional, welcoming manner and direct calls to the appropriate department/person
• Take accurate telephone messages including caller name, organization, and callback number
• Receive visitors to the firm in a professional, welcoming manner and notify the appropriate employee
• Enter new client data into the case management system
• Initiate and send professional emails and form letters to new clients
• Assist Admin and Attorneys with a variety of support and administrative tasks
• Monitor conference room calendar for usage and availability
• Check and forward incoming faxes to the appropriate party

Skills

Excellent communication

Customer service

Bilingual English/Spanish

Microsoft 365 literacy

Teamwork

Attention to detail

Dependability

Fast learner

Tools

Microsoft 365

Job description

Description

On-site receptionist/data entry clerk needed for very busy law firm. Strong customer service and organizational skills a must. Experience preferred. Bilingual English/Spanish a plus. Health, dental, matching 401k, and paid time off. Employer is a drug free workplace and an equal opportunity employer.

Requirements

Job duties (including, but not limited to):

• Answer telephone calls in a timely, professional, welcoming manner and direct calls to the appropriate department/person
• Take accurate telephone messages to Include name of caller, facility they are calling from (if not a client), and secure an accurate call-back number.
• Receive visitors to the firm in a professional, welcoming manner and notify the appropriate employee(s) of their arrival
• Complete the entry of new client data into the firm’s case management system.
• Initiate and send professional emails and form letters to new clients
• Assist the Admin department and Attorneys with various support and secretarial/administrative tasks as needed
• Monitor conference room calendar for usage and available space
• Check and forward incoming electronic faxes and send them to appropriate party

Qualifications

• Excellent communication skills
• Ability to provide superior customer experience
• Computer and Microsoft 365 literacy
• Ability to learn new software quickly
• Ability to work in a team environment
• Excellent secretarial and organizational skills
• Ability to juggle multiple activities and work under pressure
• Attention to detail
• Client Confidentiality
• Dependability
• Ability to use personal cell phone for two-factor authentication as needed