RECEPTIONIST/DATA ENTRY CLERK

Rue-; Town of Florida (NY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental

401k match

Paid time off

Job summary

Rue- is seeking an on-site receptionist/data entry clerk for a very busy law firm. The role requires strong customer service and organizational skills. Bilingual English/Spanish is a plus.

Health, dental, matching 401k, and paid time off are provided. Employer is a drug-free workplace and an equal opportunity employer. Responsibilities include answering calls, taking messages, greeting visitors, entering client data, sending emails, and supporting Admin and Attorneys with tasks.

Qualifications

• Excellent communication skills.
• Strong customer service and organizational abilities.
• Bilingual English/Spanish is a plus.
• Experience preferred.
• Proficiency in Microsoft 365.
• Ability to juggle multiple tasks and work under pressure.

Responsibilities

• Answer telephone calls in a timely, professional, welcoming manner and direct calls to the appropriate department/person.
• Take accurate telephone messages including caller name, origin, and callback number.
• Receive visitors in a professional, welcoming manner and notify the appropriate employees.
• Enter new client data into the firm’s case management system.
• Initiate and send professional emails and form letters to new clients.
• Assist Admin department and Attorneys with various support tasks.
• Monitor conference room calendar for usage and availability.
• Check and forward incoming faxes to the appropriate party.

Skills

Communication skills

Customer service

MS 365

Teamwork

Attention to detail

Secretarial

Confidentiality

Quick learner

Data entry

Bilingual English/Spanish

Tools

Case management software

Job description

About this position

Description: On-site receptionist/data entry clerk needed for very busy law firm. Strong customer service and organizational skills a must. Experience preferred. Bilingual English/Spanish a plus. Health, dental, matching 401k, and paid time off. Employer is a drug free workplace and an equal opportunity employer.

Requirements:

Job duties (including, but not limited to):

• Answer telephone calls in a timely, professional, welcoming manner and direct calls to the appropriate department/person
• Take accurate telephone messages to Include name of caller, facility they are calling from (if not a client), and secure an accurate call-back number.
• Receive visitors to the firm in a professional, welcoming manner and notify the appropriate employee(s) of their arrival
• Complete the entry of new client data into the firm’s case management system.
• Initiate and send professional emails and form letters to new clients
• Assist the Admin department and Attorneys with various support and secretarial/administrative tasks as needed
• Monitor conference room calendar for usage and available space
• Check and forward incoming electronic faxes and send them to appropriate party

Qualifications

• Excellent communication skills
• Ability to provide superior customer experience
• Computer and Microsoft 365 literacy
• Ability to learn new software quickly
• Ability to work in a team environment
• Excellent secretarial and organizational skills
• Ability to juggle multiple activities and work under pressure
• Attention to detail
• Client Confidentiality
• Dependability
• Ability to use personal cell phone for two-factor authentication as needed