Receptionist & Customer Care Specialist – Flexible Schedule

State Farm; Souderton (Montgomery County); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Hiring bonus up to $1000

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Richard D'Antonio - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing agency in the Souderton area. The role emphasizes strong organization, customer interactions, and accurate record keeping while supporting the team in daily administrative tasks.

The ideal candidate thrives in a friendly, growth-oriented office culture and is comfortable discussing insurance options with clients.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Able to organize tasks and multitask effectively.
• Comfortable discussing insurance options with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct them appropriately.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage customers in conversations about insurance options.
• Provide excellent service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Richard D'Antonio - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing agency in the Souderton area. The role emphasizes strong organization, customer interactions, and accurate record keeping while supporting the team in daily administrative tasks.

The ideal candidate thrives in a friendly, growth-oriented office culture and is comfortable discussing insurance options with clients.