Receptionist & Customer Care Specialist (Flexible Schedule)

Eric Smith - State Farm Agent; Boise (ID); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Eric Smith - State Farm Agent is seeking a friendly receptionist to welcome clients, take calls, and direct inquiries to the right team members.

You will manage appointments, maintain customer records, and support everyday office operations while learning about insurance products.

Join a growing agency that values personal connections, community involvement, and professional development.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Sales conversations

Multitasking

Education

High school diploma

Tools

Microsoft Office

CRM systems

Job description

Eric Smith - State Farm Agent is seeking a friendly receptionist to welcome clients, take calls, and direct inquiries to the right team members.

You will manage appointments, maintain customer records, and support everyday office operations while learning about insurance products.

Join a growing agency that values personal connections, community involvement, and professional development.