Receptionist & Customer Care Associate - Flexible Schedule

Autumn Nelson - State Farm Agent; Bothell (WA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Autumn Nelson - State Farm Agent is seeking a Receptionist to join their team. The role focuses on welcoming clients, handling calls, and scheduling, while identifying opportunities to discuss insurance options with customers.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive, team-focused environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational skills with multitasking ability.
• Willingness to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist

Customer service

Sales conversations

Multitasking

Communication

Microsoft Office

CRM systems

Tools

MS Office

CRM systems

Job description

Autumn Nelson - State Farm Agent is seeking a Receptionist to join their team. The role focuses on welcoming clients, handling calls, and scheduling, while identifying opportunities to discuss insurance options with customers.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive, team-focused environment.