Receptionist & Client Services Specialist - Flexible Schedule

Andrew Shull; McKinney (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Andrew Shull - State Farm Agent is seeking a Receptionist to join our team. You will greet customers in person and over the phone, direct them to the right team members, and help manage appointments and office communications in a busy insurance agency.

The ideal candidate is highly organized, detail-oriented, and comfortable discussing insurance options with customers. Strong communication, computer skills (MS Office, CRM), and the ability to multitask are essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Andrew Shull - State Farm Agent is seeking a Receptionist to join our team. You will greet customers in person and over the phone, direct them to the right team members, and help manage appointments and office communications in a busy insurance agency.

The ideal candidate is highly organized, detail-oriented, and comfortable discussing insurance options with customers. Strong communication, computer skills (MS Office, CRM), and the ability to multitask are essential.