Receptionist with Growth Opportunities - Insurance Team

Andrew Inglisa - State Farm Agent; Catonsville (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License paid

401(k)

Bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Andrew Inglisa - State Farm Agent seeks a Receptionist to provide warm customer greetings, manage appointments, and support insurance inquiries. The role emphasizes organized administration, CRM use, and strong communication to deliver exceptional service in a busy agency environment.

The successful candidate will help nurture customer relationships, assist in records management, and contribute to team projects while maintaining a professional and proactive attitude.

Qualifications

• Greet customers warmly in person or by phone and direct them appropriately.
• Strong communication and interpersonal skills for a customer-focused role.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations and offering insurance options.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Greet customers

Communication skills

Organization

Sales conversations

Education

High school diploma

Tools

Microsoft Office

CRM systems

Job description

Andrew Inglisa - State Farm Agent seeks a Receptionist to provide warm customer greetings, manage appointments, and support insurance inquiries. The role emphasizes organized administration, CRM use, and strong communication to deliver exceptional service in a busy agency environment.

The successful candidate will help nurture customer relationships, assist in records management, and contribute to team projects while maintaining a professional and proactive attitude.