Receptionist & Client Services Advocate — Flexible Schedule

State Farm; Naperville (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Dental insurance

Free food & snacks

Vision insurance

Job summary

State Farm Agent Andrew Wright is seeking a Receptionist - State Farm Agent Team Member to join a small, team-focused office in Naperville. You will handle greeting visitors, scheduling, and inquiries while supporting the team with administrative tasks and CRM updates.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This role offers growth opportunities in a collaborative, community-driven office environment.

Qualifications

• Experience as receptionist or in customer service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfort with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Organizational skills

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Andrew Wright is seeking a Receptionist - State Farm Agent Team Member to join a small, team-focused office in Naperville. You will handle greeting visitors, scheduling, and inquiries while supporting the team with administrative tasks and CRM updates.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This role offers growth opportunities in a collaborative, community-driven office environment.