Client Concierge & Receptionist (Tax Season)

H&R Block, Inc.; Aurora (CO); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Aurora, CO. The in-person role will greet clients, manage check-in, schedule appointments, and support a team of tax professionals during peak season.

Ideal candidates have strong communication skills, multitasking ability, and familiarity with basic Office tools. Evening and weekend availability during tax season is required in a fast-paced, client-centric setting.

Qualifications

• Experience in fast-paced, client-focused environments.
• Ability to multitask and stay organized throughout the day.
• Strong communication and professional presentation.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in, intake, and document organization.
• Maintain tidy office and support daily operations.
• Collaborate with team to ensure smooth client experience.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Customer service

Multitasking

Office organization

Basic IT skills

Evenings & weekends

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Aurora, CO. The in-person role will greet clients, manage check-in, schedule appointments, and support a team of tax professionals during peak season.

Ideal candidates have strong communication skills, multitasking ability, and familiarity with basic Office tools. Evening and weekend availability during tax season is required in a fast-paced, client-centric setting.