Receptionist & Client Care Pro - Flexible Schedule

Pelfreyinsurance; Westerville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Anthony Pelfrey - State Farm Agent is seeking a friendly Receptionist to join our office team. You will greet customers, manage calls, schedule appointments, and keep records organized.

This role emphasizes excellent customer service, strong communication, and the ability to handle multiple tasks in a fast-paced agency environment. Face-to-face interactions are common.

We offer a supportive team, growth opportunities, and a culture focused on work-life balance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist

Customer service

Communication

Organization

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Anthony Pelfrey - State Farm Agent is seeking a friendly Receptionist to join our office team. You will greet customers, manage calls, schedule appointments, and keep records organized.

This role emphasizes excellent customer service, strong communication, and the ability to handle multiple tasks in a fast-paced agency environment. Face-to-face interactions are common.

We offer a supportive team, growth opportunities, and a culture focused on work-life balance.