Account Associate — Flexible Schedule & Advancement

Pelfreyinsurance; Westerville (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Anthony Pelfrey - State Farm Agent is seeking an Account Associate to join their agency team. You will help grow the agency by building relationships with customers and supporting daily operations, acting as a liaison between client needs and agency services.

As a friendly, sales-minded professional, you will meet customers face-to-face, handle policy changes, and promote relevant products while maintaining work-life balance in a welcoming, flexible environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Anthony Pelfrey - State Farm Agent is seeking an Account Associate to join their agency team. You will help grow the agency by building relationships with customers and supporting daily operations, acting as a liaison between client needs and agency services.

As a friendly, sales-minded professional, you will meet customers face-to-face, handle policy changes, and promote relevant products while maintaining work-life balance in a welcoming, flexible environment.