Receptionist - State Farm Agent Team Member

Anthony Rome - State Farm Agent; Bossier City (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Flexible schedule

Paid time off

Bonus based on performance

Training & development

Job summary

Tag Rome Insurance Agcy Inc. is seeking a Receptionist - State Farm Agent Team Member to join our office. The ideal candidate will be highly organized, friendly, and motivated to contribute to a positive workplace while learning the insurance industry.

You will greet customers, manage scheduling, handle inquiries, and support the team with administrative tasks, with opportunities to discuss insurance options with clients.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Sales conversations

Organizational skills

Tools

CRM systems

Microsoft Office

Job description

Benefits

• License Reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

I opened my agency in 1994 and currently lead a team of 16. Before becoming a State Farm agent, I had the opportunity to play professional football for the Chargers and later coached at the University of Louisiana Monroe (ULM), where I also attended college. My background in athletics and coaching has shaped my approach to leadership, teamwork, and helping others reach their full potential. I'm a proud parent of five children and grandparent to six grandchildren. Outside of work, I enjoy coaching, hunting, and spending time on my tractor.

Our agency offers health benefits, a 401(k) retirement plan, seven paid holidays, 40 hours of paid vacation, 40 hours of paid sick time, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members both personally and professionally while giving them the resources they need to succeed.

One of the things I'm most passionate about is investing in my team's education and development. Much like coaching a successful football team, I believe in helping people recognize their strengths, develop new skills, and continuously improve. We're committed to creating an environment where team members feel supported, challenged, and encouraged to reach their full potential.

I'm looking for someone who brings a positive attitude, a growth mindset, and the ability to adapt when challenges arise. The right person will be open to learning, willing to embrace change, and motivated to keep improving. If you're looking for an established agency where professional development is a priority and leadership is genuinely invested in your success, we'd love to meet you.

Role Description

Anthony Rome - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.