Receptionist & Client Advocate — Flexible Schedule (Insurance)

Brooke Britt - State Farm Agent; Avon Park (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brooke Britt - State Farm Agent is seeking a motivated Receptionist to join our team. You will greet customers, handle calls, manage appointments, and maintain client records while learning the insurance business and opportunities to grow within the agency.

The ideal candidate is organized, reliable, and enjoys helping people. This role emphasizes friendly service, teamwork, and a proactive approach to supporting sales and client needs.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospective and current customers.
• Provide excellent service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

Brooke Britt - State Farm Agent is seeking a motivated Receptionist to join our team. You will greet customers, handle calls, manage appointments, and maintain client records while learning the insurance business and opportunities to grow within the agency.

The ideal candidate is organized, reliable, and enjoys helping people. This role emphasizes friendly service, teamwork, and a proactive approach to supporting sales and client needs.