Insurance Office Receptionist | Growth & Customer Care

Talentify; Washington (Washington County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Britney Hollick is seeking a motivated Receptionist to join the team. You will greet customers, manage scheduling, and handle inquiries while supporting daily office operations in a friendly, professional environment.

Ideal candidates are organized, customer-focused, and comfortable discussing insurance options. This role offers clear advancement opportunities and a collaborative culture focused on service, learning, and helping clients protect what matters.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Britney Hollick is seeking a motivated Receptionist to join the team. You will greet customers, manage scheduling, and handle inquiries while supporting daily office operations in a friendly, professional environment.

Ideal candidates are organized, customer-focused, and comfortable discussing insurance options. This role offers clear advancement opportunities and a collaborative culture focused on service, learning, and helping clients protect what matters.