Front Desk & Customer Care Associate — Insurance

Talentify; Dublin (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Profit sharing

Training & development

Job summary

State Farm Agent is seeking a Receptionist to join the team. The role focuses on greeting customers, managing appointments, and handling inquiries while maintaining accurate customer records.

You will engage with clients to identify opportunities, provide excellent service, and support ongoing administrative projects. The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Customer service

Time management

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a Receptionist to join the team. The role focuses on greeting customers, managing appointments, and handling inquiries while maintaining accurate customer records.

You will engage with clients to identify opportunities, provide excellent service, and support ongoing administrative projects. The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry.