Receptionist Assisted Living Facility

Promenade Senior Living; City of Albany (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Free lunch

Paid time off

Job summary

Promenade at University Place in Albany, NY is seeking a friendly, organized receptionist for part-time evening shifts. The role includes answering calls, assisting residents and guests, and maintaining schedules and records with Microsoft Office proficiency.

The ideal candidate has at least 1 year in customer service or administrative work, a high school diploma, and strong communication and problem-solving skills. A welcoming, white-glove service mindset is essential.

Qualifications

• 1 year of experience in a customer service or administrative role.
• High school diploma or equivalent; post-secondary education is a plus.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Answer phones, screen and direct calls, and respond to inquiries.
• Assist residents and guests with requests, providing superior service.
• Use Microsoft Office to manage schedules, track resident information, and perform admin tasks.
• Maintain accurate records, files, and databases.
• Provide administrative support to the facility management team.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Education

High school diploma (or equivalent)

Tools

Microsoft Office

Job description

Receptionist Assisted Living Facility

We are seeking a friendly, organized, and computer-literate Receptionist to join our team at Promenade at University Place, an assisted living facility in Albany, New York. As a key member of our front desk concierge team, you will provide exceptional customer service to our residents and guests, handling phone calls, screening and directing calls, and ensuring a warm and welcoming atmosphere. If you have a smile that brightens the day and a passion for delivering white-glove service, we want to hear from you!

Responsibilities

• Answer phones, screen and direct calls, and respond to inquiries
• Assist residents and guests with various requests and services, providing exceptional customer service
• Utilize Microsoft Office (Word, Excel, Outlook) to manage schedules, track resident information, and perform administrative tasks
• Maintain accurate records, files, and databases
• Provide administrative support to the facility management team

Schedule

• We are seeking a part-time Receptionist to work evenings and one weekend day
• The ideal candidate will have a flexible schedule, with the ability to work a minimum of 20 hours per week
• Desired Shift: Tuesday-Saturday, 4:00 p.m.-10:00 p.m.

Wage and Benefits

• Competitive hourly rate: $17.00
• Opportunity for growth and advancement within the organization
• Free lunch
• Paid time off

Requirements

• 1 year of experience in a customer service or administrative role
• High school diploma or equivalent required; post-secondary education in a related field an asset
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent communication, organizational, and problem-solving skills

About Us

The Promenade at University Place is where the warmth and comfort of home blends with modern conveniences, setting the standard for excellence in assisted living. Our mission is to provide a welcoming, supportive environment that fosters a sense of community and belonging among our residents. We are committed to excellence in service and care, and we seek like-minded individuals to join our team.