Front Desk Receptionist – Assisted Living

Columbia Meadows Assisted Living; Jessup (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Brand-new community

Full-time W-2 employment

Supportive team environment

Growth opportunities

Job summary

Columbia Meadows Assisted Living in Jessup, MD, is seeking a friendly Front Desk Receptionist to greet residents, families, visitors and vendors, answer calls, and manage mail and deliveries while keeping front desk organized. This role requires a professional demeanor, confidentiality, and the ability to multitask in a busy health-care setting.

We offer full-time W-2 employment with weekend and holiday availability, a supportive team environment, and opportunities for growth and advancement as

Qualifications

• Previous office, receptionist, administrative, or customer service experience preferred.
• Basic computer skills including email, data entry, and Microsoft Office or similar programs.
• Basic math skills and the ability to accurately handle simple calculations and records.
• Good verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Dependable, punctual, and able to multitask.
• Professional appearance and friendly demeanor.
• Ability to maintain confidentiality.
• Willingness to learn and adapt to new systems and procedures.
• Must be available to work some weekends and holidays.

Responsibilities

• Greet and assist residents, families, visitors, and vendors.
• Answer incoming phone calls, direct calls, and take messages.
• Assist residents and families with general questions and requests.
• Manage incoming mail, packages, and deliveries.
• Maintain visitor logs and follow facility security procedures.
• Perform general office duties, including filing, copying, scanning, and data entry.
• Maintain front desk organization, records, and supplies.
• Communicate important concerns or requests to management and appropriate staff.
• Provide friendly, professional, and courteous customer service.

Skills

Customer service

Organization

Written communication

Verbal communication

Multitasking

Confidentiality

Tools

Microsoft Office

Job description

We are seeking a friendly, dependable, and organized Front Desk Receptionist to join our team at a new and growing assisted living community!

The receptionist is often the first point of contact for residents, families, visitors, and vendors. We are looking for someone with a positive attitude, strong customer service skills, and the ability to keep daily front desk operations organized and running smoothly.

This is a great opportunity to join a growing community with room for professional development and advancement.

Responsibilities

• Greet and assist residents, families, visitors, and vendors.
• Answer incoming phone calls, direct calls, and take messages.
• Assist residents and families with general questions and requests.
• Manage incoming mail, packages, and deliveries.
• Maintain visitor logs and follow facility security procedures.
• Perform general office duties, including filing, copying, scanning, and data entry.
• Maintain front desk organization, records, and supplies.
• Communicate important concerns or requests to management and appropriate staff.
• Provide friendly, professional, and courteous customer service.

Qualifications

• Previous office, receptionist, administrative, or customer service experience preferred. Experience does not need to be in assisted living or healthcare.
• Basic computer skills, including email, data entry, and Microsoft Office or similar programs.
• Basic math skills and the ability to accurately handle simple calculations and records.
• Good verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Dependable, punctual, and able to multitask.
• Professional appearance and friendly demeanor.
• Ability to maintain confidentiality.
• Willingness to learn and adapt to new systems and procedures.
• Must be available to work some weekends and holidays.

Assisted living experience is not required. We are willing to train the right candidate!

What We Offer

• Opportunity to join a brand-new, growing assisted living community.
• Full-time W-2 employment, with part-time considered for the right candidate.
• Supportive team environment.
• Opportunities for growth and advancement.

If you enjoy working with people, have solid basic office skills, and take pride in being organized and dependable, we would love to hear from you.