Evening Front Desk Concierge — Assisted Living

Promenade Senior Living; City of Albany (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Free lunch

Paid time off

Job summary

Promenade at University Place in Albany, NY is seeking a friendly, organized receptionist for part-time evening shifts. The role includes answering calls, assisting residents and guests, and maintaining schedules and records with Microsoft Office proficiency.

The ideal candidate has at least 1 year in customer service or administrative work, a high school diploma, and strong communication and problem-solving skills. A welcoming, white-glove service mindset is essential.

Qualifications

• 1 year of experience in a customer service or administrative role.
• High school diploma or equivalent; post-secondary education is a plus.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Answer phones, screen and direct calls, and respond to inquiries.
• Assist residents and guests with requests, providing superior service.
• Use Microsoft Office to manage schedules, track resident information, and perform admin tasks.
• Maintain accurate records, files, and databases.
• Provide administrative support to the facility management team.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Education

High school diploma (or equivalent)

Tools

Microsoft Office

Job description

Promenade at University Place in Albany, NY is seeking a friendly, organized receptionist for part-time evening shifts. The role includes answering calls, assisting residents and guests, and maintaining schedules and records with Microsoft Office proficiency.

The ideal candidate has at least 1 year in customer service or administrative work, a high school diploma, and strong communication and problem-solving skills. A welcoming, white-glove service mindset is essential.