Admissions Coordinator

Promenade Senior Living; City of Albany (NY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Employer matched 401K

Job summary

Promenade at University Place in Albany, New York, is seeking an Admissions Coordinator to facilitate the admissions process for our residents. You will coordinate pre-admissions through discharge, ensure regulatory compliance, and deliver exceptional service to prospective residents and families.

This role requires coordinating tours, updating CRM, understanding Medicaid eligibility for NYS ALP, preparing packets, liaising with clinical staff, and serving as the primary contact for questions

Responsibilities

• Coordinate the full admissions process, including pre-admissions, intake, and discharge procedures, ensuring compliance with all relevant guidelines
• Conduct tours to showcase the adult care facility's benefits
• Update the CRM system to ensure that leads are properly classified
• Understand and explain Medicaid eligibility requirements for NYS ALP
• Prepare admission packets, collect necessary documentation, and coordinate with medical and nursing staff to confirm appropriate resident placement
• Serve as the primary point of contact for prospective residents and their families, addressing questions and concerns, building rapport, and providing updates throughout the process
• Maintain accurate records, manage scheduling, and ensure staffing coverage meets admission standards
• Work closely with healthcare professionals to ensure residents receive appropriate care and services
• Ensure the facility adheres to all regulatory requirements, including resident rights and safety protocols
• Perform additional duties as assigned

Job description

Admissions Coordinator

Job Title: Admissions Coordinator
Job Location: Albany, New York
Organization Name: Promenade at University Place

About the Role: Wage$19.00-$23.50 Per Hour

At Promenade at University Place, we strive to provide a warm, welcoming, and supportive environment for our residents, and we're seeking a dedicated Admissions Coordinator to join our team. As an Admissions Coordinator, you will play a critical role in facilitating the admissions process, ensuring compliance with regulatory guidelines, and providing exceptional customer service to prospective residents and their families.

Responsibilities:

• Coordinate the full admissions process, including pre-admissions, intake, and discharge procedures, ensuring compliance with all relevant guidelines

• Conduct tours to showcase the adult care facility's benefits

• Update the CRM system to ensure that leads are properly classified

• Understand and explain Medicaid eligibility requirements for NYS ALP

• Prepare admission packets, collect necessary documentation, and coordinate with medical and nursing staff to confirm appropriate resident placement

• Serve as the primary point of contact for prospective residents and their families, addressing questions and concerns, building rapport, and providing updates throughout the process

• Maintain accurate records, manage scheduling, and ensure staffing coverage meets admission standards

• Work closely with healthcare professionals to ensure residents receive appropriate care and services

• Ensure the facility adheres to all regulatory requirements, including resident rights and safety protocols

• Perform additional duties as assigned

Benefits:

• Medical

• Dental

• Vision

• Employer matched 401K
  

Wage

• $19.00-$23.50 Per Hour

Working at Promenade at University Place:

At The Promenade at University Place, we believe that THE WARMTH OF FAMILY - THE VIBRANCY OF COMMUNITY - THE LOVE OF HOME is more than just a motto - it's a way of life. Our commitment to providing a warm, welcoming, and supportive environment for our residents is at the heart of everything we do. If you share our passion for delivering exceptional care and services and are dedicated to making a difference in the lives of others, we'd love to hear from you.