Administrative Assistant

Temporary Staffing Professionals; San Juan Capistrano (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A staffing services company is seeking a front desk representative in San Juan Capistrano, California. The role involves greeting visitors, managing calls, and providing excellent customer service. Candidates should have at least 2 years of relevant experience and proficiency in Microsoft Office. This position demands strong multitasking abilities and a positive attitude in a fast-paced environment.

Qualifications

• At least 2 years of experience in a customer-facing administrative, receptionist, or front desk role.
• Strong customer service skills with a friendly, professional, and patient demeanor.
• Ability to work in a fast-paced, team-oriented environment while maintaining a positive attitude.

Responsibilities

• Serve as the primary front counter representative, greeting visitors and assisting with in-person inquiries.
• Answer and manage a high volume of incoming calls, routing appropriately.
• Perform data entry and maintain accurate records.

Skills

Customer service skills

Proficient in Microsoft Office

Attention to detail

Multitasking abilities

Job description

Key Responsibilities

• Serve as the primary front counter representative, greeting visitors and assisting with in-person inquiries in a professional and friendly manner
• Answer and manage a high volume of incoming calls, routing appropriately and providing helpful, accurate information
• Deliver excellent customer service to the public, vendors, and internal staff both in person and over the phone
• Respond to general inquiries, assist with requests, and ensure timely follow-up
• Perform data entry and maintain accurate records, logs, and internal systems
• Assist with document processing, scanning, and filing (both electronic and paper)
• Help distribute and track documents such as invoices and internal forms
• Support general clerical and administrative tasks to keep daily operations running smoothly

Qualifications

• At least 2 years of experience in a customer-facing administrative, receptionist, or front desk role
• Strong customer service skills with a friendly, professional, and patient demeanor
• Comfortable handling a high volume of phone calls and in-person interactions
• Proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new systems
• Strong attention to detail, organization, and multitasking abilities
• Ability to work in a fast-paced, team-oriented environment while maintaining a positive attitude