Receptionist / Administrative Assistant - Ft. Myers

Closet Factory; Fort Myers (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory in Jacksonville, FL is seeking an Administrative Assistant / Service Coordinator to join our close-knit team. The role focuses on high-quality customer service, scheduling design appointments, and coordinating with designers to ensure a smooth project flow.

You will greet clients at the front desk, answer phones, manage emails, organize paperwork for accounting, and handle installations scheduling while maintaining accuracy and a friendly, positive attitude in a fast-paced

Qualifications

• Strong organization and the ability to multi-task.
• Excellent written and oral communication skills.
• Attention to detail is essential.

Responsibilities

• Call incoming leads to schedule design appointments.
• Schedule design appointments on our Salesforce CRM Software.
• Correspond with designers on consultation scheduling.
• Greet clients and direct people from the front desk.
• Answer phones, direct calls, and respond to inquiries (email/online).
• Correspond with clients and customers.
• Organize paperwork and receipts for submittal to accounting.
• Schedule installations and coordinate with designers to meet customer needs.
• Purchase products using preferred vendors.

Skills

Organization

Multi-tasking

Written & verbal communication

Tools

Salesforce CRM

MS Word & Excel

Job description

Administrative Assistant / Service Coordinator

We are looking to add another member to our close-knit team in Ft. Myers. The position requires great customer service skills, ability to thrive in a fast-paced environment with a positive, upbeat attitude. Our work environment is casual, energetic and fun!

Your responsibilities will include:

• Calling incoming leads to schedule design appointments
• Scheduling design appointments on our Salesforce CRM Software
• Corresponding with designers on consultation scheduling
• Greet clients, and direct people accordingly from front desk
• Answering phones, directing phone calls, and responding to online/email inquiries
• Corresponding with clients and customers
• Organize paperwork and receipts for submittal to accounting department
• Scheduling installations and working closely with our designers to meet the needs of the customer
• Purchasing products utilizing our preferred vendors

Specific Requirements:

• Strong organization skills and ability to multi-task
• Computer experience including Word and Excel
• Experience with a Salesforce based platform a plus
• Attention to detail
• Strong written and oral communication skills are essential

Job Type: Full-Time

Pay: $25.00 - $30.00 per hour depending on experience

Benefits:

• Health Insurance
• 401K Plan
• Paid Time Off

Schedule:

• Day Shift
• Monday-Friday: 8:00AM-5:00PM

Work Location:

2628 Port Industrial Drive

Jacksonville, FL 32226