Receptionist / Administrative Assistant - Ft. Myers

Closet Factory, Inc.; Fort Myers (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory, Inc. in Ft. Myers area is seeking an Administrative Assistant / Service Coordinator to join a close-knit team.

You will handle client greetings, appointment scheduling, and CRM-driven coordination with designers and accounting. A fast-paced, friendly environment awaits. The role emphasizes strong communication, organization, and teamwork, with full-time hours, standard day shift, and benefits including health insurance, 401K, and PTO.

Qualifications

• Strong organization skills and ability to multi-task.
• Proficiency with Word and Excel.
• Experience with Salesforce-based platform is a plus.
• Excellent written and oral communication abilities.

Responsibilities

• Call incoming leads to schedule design appointments.
• Schedule design appointments using our CRM.
• Coordinate with designers on consultations.
• Greet clients and direct people from the front desk.
• Answer phones and respond to inquiries via email or online.
• Correspond with clients and customers to follow up.
• Organize paperwork and receipts for accounting submittal.
• Schedule installations and collaborate with designers to meet customer needs.
• Purchase products using preferred vendors.

Skills

Customer service

Multi-tasking

Organization

Communication

Tools

Word

Excel

Salesforce

Job description

Administrative Assistant / Service Coordinator

We are looking to add another member to our close-knit team in Ft. Myers. The position requires great customer service skills, ability to thrive in a fast-paced environment with a positive, upbeat attitude. Our work environment is casual, energetic and fun!

Your responsibilities will include:

• Calling incoming leads to schedule design appointments
• Scheduling design appointments on our Salesforce CRM Software
• Corresponding with designers on consultation scheduling
• Greet clients, and direct people accordingly from front desk
• Answering phones, directing phone calls, and responding to online/email inquiries
• Corresponding with clients and customers
• Organize paperwork and receipts for submittal to accounting department
• Scheduling installations and working closely with our designers to meet the needs of the customer
• Purchasing products utilizing our preferred vendors

Specific Requirements:

• Strong organization skills and ability to multi-task
• Computer experience including Word and Excel
• Experience with a Salesforce based platform a plus
• Attention to detail
• Strong written and oral communication skills are essential

Job Type: Full-Time

Pay: $25.00 - $30.00 per hour depending on experience

Benefits:

• Health Insurance
• 401K Plan
• Paid Time Off

Schedule:

• Day Shift
• Monday-Friday: 8:00AM-5:00PM

Work Location:

2628 Port Industrial Drive

Jacksonville, FL 32226