Office Manager - Ft. Myers

Closet Factory; Fort Myers (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory, Inc. in Ft. Myers is seeking an Office Manager to join a close-knit team with a positive, upbeat attitude and great customer service.

The role requires thriving in a fast-paced environment and strong organizational skills. You will manage leads, schedule design appointments, coordinate with designers, greet clients, handle phones and inquiries, organize paperwork, coordinate installations, and work with vendors.

Qualifications

• Proven organization and multitasking skills.
• Proficient in Word and Excel.
• Salesforce experience beneficial.
• Attention to detail and strong communication.
• Strong customer service mindset.

Responsibilities

• Call incoming leads to schedule design appointments.
• Schedule design appointments on Salesforce CRM.
• Coordinate with designers on consultations.
• Greet clients at the front desk.
• Answer phones and respond to inquiries.
• Correspond with clients and customers.
• Organize paperwork for submittal to accounting.
• Schedule installations with designers to meet customer needs.
• Purchase products from preferred vendors.

Skills

Organization

Multitasking

Microsoft Word

Communication skills

Customer service

Time management

Tools

Salesforce

Microsoft Excel

Microsoft Word

Job description

Office Manager

We are looking to add another member to our close-knit team in Ft. Myers. The position requires great customer service skills, ability to thrive in a fast-paced environment with a positive, upbeat attitude. Our work environment is casual, energetic and fun! Please no phone calls.

Your responsibilities will include:

• Calling incoming leads to schedule design appointments
• Scheduling design appointments on our Salesforce CRM Software
• Corresponding with designers on consultation scheduling
• Greet clients, and direct people accordingly from front desk.
• Answering phones, directing phone calls, and responding to online/email inquiries
• Corresponding with clients and customers
• Organize paperwork and receipts for submittal to accounting department.
• Scheduling installations and working closely with our designers to meet the needs of the customer.
• Purchasing products utilizing our preferred vendors

Specific Requirements:

• Strong organization skills and ability to multi-task
• Computer experience including Word and Excel
• Experience with a Salesforce based platform a plus.
• Attention to detail is a must.
• Strong written and oral communication skills are essential.

Job Type: Full-Time

Pay: $25.00 - $30.00 per hour depending on experience

Benefits:

• Health Insurance
• 401K Plan
• Paid Time Off

Schedule:

• Day Shift
• Monday-Friday: 8:00AM-5:00PM
• Occasional Saturdays

Work Location:

13881 Plantation Rd. Suite 6

Ft. Myers, FL 33912