Receptionist / Administrative Assistant

My Member Insurance Agency, LLC; Thomas Township (MI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Job summary

My Member Insurance Agency, LLC in Saginaw, MI is seeking a Receptionist/Administrative Assistant to be the friendly first contact for members and visitors. You will support daily office operations, route calls, manage mail and documents, and assist agents and leadership with clerical tasks in a fast-paced, team-oriented environment.

Ideal candidates will have a high school diploma, strong communication and organizational skills, proficiency with Microsoft Office 365, and a professional

Qualifications

• High school diploma or equivalent required; some college coursework a plus.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office 365 Suite and comfort learning new software.
• Professional appearance, positive attitude, and strong customer-service mindset.
• Ability to prioritize work, meet deadlines, and work independently with minimal supervision.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet and assist clients in person, over the phone, and via email in a professional, friendly manner.
• Answer and route incoming calls to the appropriate team members.
• Process incoming and outgoing mail; distribute emails, faxes, and referrals to the correct staff.
• Collect and distribute documents, applications, and payments as needed.
• Support agents and staff with administrative tasks, including data entry and document handling.
• Maintain office supplies and coordinate ordering.
• Enter past‑due payments into the agency management system.
• Assist with special projects, reporting, and compliance‑related tasks as assigned.

Skills

Communication

Organizational skills

Multitasking

Customer service

Professional demeanor

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office 365

Job description

Job Description

• Receptionist/Administrative Assistant for a fast‑growing, client‑focused insurance agency.
• Full‑time position based in the Saginaw, Michigan office.
• Serves as first point of contact, creating a welcoming experience for members and visitors.
• Supports daily office operations, agents, and leadership with a variety of clerical and administrative tasks.
• Works in a fast‑paced, team‑oriented environment with opportunities to learn the insurance industry and grow with the agency.

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Parental Leave
• Hands on Training
• Tuition Reimbursement
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan

Responsibilities

• Greet and assist clients in person, over the phone, and via email in a professional, friendly manner.
• Answer and route incoming calls to the appropriate team members.
• Process incoming and outgoing mail; distribute emails, faxes, and referrals to the correct staff.
• Collect and distribute documents, applications, and payments as needed.
• Support agents and staff with administrative tasks, including data entry and document handling.
• Maintain office supplies and coordinate ordering.
• Enter past‑due payments into the agency management system.
• Assist with special projects, reporting, and compliance‑related tasks as assigned.

Requirements

Required:

• High school diploma or equivalent required; some college coursework a plus.
• Previous receptionist, administrative, or office support experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to multitask in a fast‑paced environment.
• Proficiency with Microsoft Office 365 Suite and comfort learning new software.
• Professional appearance, positive attitude, and strong customer‑service mindset.
• Ability to prioritize work, meet deadlines, and work independently with minimal supervision.
• Ability to handle confidential information with discretion.

Preferred:

• Experience in an insurance or financial services office
• Familiarity with agency management systems (e.g., Applied Epic, AMS)
• Interest in building a long‑term career in insurance.