Front Desk & Client Services Specialist — Insurance Agency

Matthew Olson - State Farm Agent; Burnsville (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Life Insurance

401(k)

401(k) matching

Free food & snacks

Opportunity for advancement

Training & development

Bonus based on performance

Paid time off

Parental leave

Job summary

Matthew Olson - State Farm Agent in Burnsville, MN is seeking a Full-Time Receptionist to provide exceptional customer service. The ideal candidate will manage client interactions, answer calls, and perform administrative tasks efficiently.

This role requires strong organizational skills and proficiency in Microsoft Office Suite. Hours are Monday to Friday from 8:30 AM to 5 PM, providing a structured work environment with opportunities for career advancement.

Qualifications

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office Suite and comfortable with basic office equipment.
• Ability to multitask and work in a fast-paced environment.
• Friendly, professional demeanor and strong commitment to customer service.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Greet clients and visitors in a friendly manner.
• Assist customers with inquiries regarding insurance products.
• Schedule appointments and manage the calendar for agents.
• Perform light administrative tasks such as filing and data entry.
• Handle incoming and outgoing mail and packages.
• Collaborate with team members for enhanced customer service.

Skills

Strong organizational skills

Customer service

Microsoft Office Suite proficiency

Multitasking

Education

High school diploma or equivalent

Certification in office administration

Job description

Matthew Olson - State Farm Agent in Burnsville, MN is seeking a Full-Time Receptionist to provide exceptional customer service. The ideal candidate will manage client interactions, answer calls, and perform administrative tasks efficiently.

This role requires strong organizational skills and proficiency in Microsoft Office Suite. Hours are Monday to Friday from 8:30 AM to 5 PM, providing a structured work environment with opportunities for career advancement.