Office Support Staff

Marlon Eilts Financial Services, Inc; Pontiac (IL); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Retirement Plan

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Career Growth Opportunities

Holiday Pay

Bonus program

Mon-Fri Schedule

Job summary

The Juris Agency is seeking a community-oriented supports staff member in its Pontiac agency. This role can be part-time (15-20 hours per week) or full-time (40 hours per week), with duties spanning client assistance, high-quality customer service, and office support.

Candidates must pursue a Property & Casualty license within three months and a Life & Health license within a year, ensuring compliance and professional growth within a supportive team environment.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to work independently and manage multiple tasks efficiently.
• Must be community-oriented with a professional and friendly demeanor.
• Basic computer proficiency, including email, Microsoft Office, and data entry.
• Must obtain a Property & Casualty License within three months of hire.
• Must obtain a Life & Health License within one year of hire.

Responsibilities

• Greet and assist clients in person and over the phone in a professional manner.
• Provide exceptional customer service by addressing inquiries and resolving concerns.
• Support office operations, including administrative tasks and policy servicing.
• Assist clients with insurance-related questions, policy changes, and claims support.
• Maintain accurate records and documentation in compliance with company guidelines.
• Work collaboratively with team members to ensure a seamless client experience.
• Represent the company within the community by fostering positive relationships.
• Stay informed about insurance products and industry updates to assist clients effectively.
• Obtain and maintain required insurance licenses within the specified timeframes.

Skills

Customer service

Communication skills

Independent work

Multitasking

Professional demeanor

Computer literacy

Education

High school diploma

Tools

Microsoft Office

Job description

Job Description

We are looking for a professional, community-oriented individual to serve as supports staff in our Pontiac Agency. This part-time role (15-20 hours per week) or full-time role (40 hours per week) involves assisting clients, providing excellent customer service, and supporting office operations. Strong interpersonal skills and a commitment to the local community are essential. Candidates must obtain a Property & Casualty License within three months and a Life & Health License within a year.

Benefits

• Retirement Plan
• Paid Time Off (PTO)
• Flexible Schedule
• Hands on Training
• Career Growth Opportunities
• Holiday Pay
• Bonus program
• Mon-Fri Schedule

Responsibilities

Greet and assist clients in person and over the phone in a professional manner

• Provide exceptional customer service by addressing inquiries and resolving concerns
• Support office operations, including administrative tasks and policy servicing
• Assist clients with insurance-related questions, policy changes, and claims support
• Maintain accurate records and documentation in compliance with company guidelines
• Work collaboratively with team members to ensure a seamless client experience
• Represent the company within the community by fostering positive relationships
• Stay informed about insurance products and industry updates to assist clients effectively
• Obtain and maintain required insurance licenses within the specified timeframes

Requirements

• High school diploma or equivalent
• Strong customer service and communication skills
• Ability to work independently and manage multiple tasks efficiently
• Must be community-oriented with a professional and friendly demeanor
• Basic computer proficiency, including email, Microsoft Office, and data entry
• Must obtain a Property & Casualty License within three months of hire
• Must obtain a Life & Health License within one year of hire
• Previous experience in customer service, sales, or office administration is a plus but not required