Receptionist

Excel Care Wilmington; Wilmington (DE); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

401k with up to 5% matching

Paid sick time

Tapcheck, unlock earnings early

Employee-only discounts, perks and 1aw

Job summary

Excel Care Wilmington is seeking a professional Receptionist / Admin Assistant to be the friendly first point of contact at our Skilled Nursing Facility. You will greet visitors and residents, answer calls, manage sign-in, and support daily administrative tasks to keep the front desk organized and welcoming.

This full-time role (Mon-Fri) offers benefits and a collaborative healthcare environment. You will contribute to a smooth administrative workflow and exceptional resident experiences.

Qualifications

• High school diploma or equivalent is required.
• Healthcare setting experience is a plus.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner.
• Answer and direct incoming phone calls.
• Manage visitor sign-in and follow facility protocols.
• Receive, sort, and distribute mail and deliveries.
• Provide general information and assistance to residents and guests.
• Maintain the front desk area in a clean and organized manner.
• Assist with clerical duties such as filing, copying, scanning, and data entry.
• Coordinate communication between departments as needed.

Skills

Communication skills

Customer service

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Excel Care Wilmington

Receptionist / Admin Assistant (M-F)

We are seeking a professional, friendly, and dependable Receptionist to join our Skilled Nursing Facility team at Excelcare Wilmington. As the first point of contact for visitors, residents, families, and staff, the Receptionist plays a key role in creating a welcoming and organized environment while supporting daily administrative operations.

Receptionist Benefits:

• 401k with up to 5% matching
• Paid sick time
• Tapcheck, unlock earnings early
• Employee-only discounts, perks and rewards program

Receptionist Responsibilities:

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Receptionist Qualifications:

• High school diploma or equivalent required
• Previous receptionist or administrative experience preferred (healthcare setting a plus)
• Strong communication and customer service skills
• Proficient in Microsoft Office and basic computer systems
• Professional appearance and demeanor
• Ability to multitask and remain calm in a fast-paced environment

We are an equal opportunity employer.