Receptionist

Excel Care Wilmington; Wawaset Park (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k matching

Paid sick time

Tapcheck earnings access

Employee discounts and rewards

Job summary

Excel Care Wilmington invites applications for a Receptionist / Admin Assistant (M-F) to join our skilled nursing facility. You will greet visitors, residents, and families, answer phones, manage sign-in, and support daily administrative tasks with a friendly, professional demeanor.

Ideal candidates have a high school diploma, prior receptionist or admin experience (healthcare a plus), strong communication and customer-service skills, and proficiency in Microsoft Office with the ability to

Qualifications

• High school diploma or equivalent.
• Previous receptionist or administrative experience preferred (healthcare setting a plus).
• Strong communication and customer service skills.
• Proficient in Microsoft Office and basic computer systems.
• Professional appearance and demeanor.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Skills

Communication

Customer service

Multitasking

Calm under pressure

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Basic computer systems

Job description

Receptionist / Admin Assistant (M-F)

We are seeking a professional, friendly, and dependable Receptionist to join our Skilled Nursing Facility team at Excelcare Wilmington. As the first point of contact for visitors, residents, families, and staff, the Receptionist plays a key role in creating a welcoming and organized environment while supporting daily administrative operations.

Receptionist Benefits

• 401k with up to 5% matching
• Paid sick time
• Tapcheck, unlock earnings early
• Employee-only discounts, perks and rewards program

Receptionist Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Receptionist Qualifications

• High school diploma or equivalent required
• Previous receptionist or administrative experience preferred (healthcare setting a plus)
• Strong communication and customer service skills
• Proficient in Microsoft Office and basic computer systems
• Professional appearance and demeanor
• Ability to multitask and remain calm in a fast-paced environment

We are an equal opportunity employer.