Receptionist

Excel Care; West Norwood (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k matching

Paid sick time

Tapcheck earnings access

Employee discounts

Job summary

ExcelCare Norwood is seeking a friendly Receptionist to join our Skilled Nursing Facility team. As the first point of contact for visitors, residents, families and staff, you will create a welcoming and organized environment while supporting daily administrative operations.

The ideal candidate has a high school diploma or equivalent, good communication and customer service skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent is required.
• Previous receptionist or administrative experience preferred (healthcare setting a plus).
• Strong communication and customer service skills.
• Professional appearance and demeanor.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

We are seeking a professional, friendly, and dependable Receptionist to join our Skilled Nursing Facility team at ExcelCare Norwood. As the first point of contact for visitors, residents, families, and staff, the Receptionist plays a key role in creating a welcoming and organized environment while supporting daily administrative operations.

Receptionist Benefits:

• 401k with up to 5% matching
• Paid sick time
• Tapcheck, unlock earnings early
• Employee-only discounts, perks and rewards program

Receptionist Responsibilities:

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Receptionist Qualifications:

• High school diploma or equivalent required
• Previous receptionist or administrative experience preferred (healthcare setting a plus)
• Strong communication and customer service skills
• Proficient in Microsoft Office and basic computer systems
• Professional appearance and demeanor
• Ability to multitask and remain calm in a fast-paced environment

We are an equal opportunity employer.