Receptionist

Excel Care; Wilmington (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k with up to 5% matching

Paid sick time

Tapcheck, unlock earnings early

Employee-only discounts, perks and re­

Job summary

Excelcare Wilmington is seeking a Receptionist / Admin Assistant (M-F) to be the first point of contact for visitors, residents, families, and staff. You will support daily administrative operations and maintain a welcoming, organized front desk environment.

The role requires a high school diploma or equivalent, strong communication skills, and proficiency in Microsoft Office. Healthcare experience is a plus, with a professional appearance and ability to multitask in a fast-paced setting.

Qualifications

• High school diploma or equivalent is required.
• Previous receptionist or administrative experience preferred (healthcare setting a plus).
• Strong communication and customer service skills.
• Proficient in Microsoft Office and basic computer systems.
• Professional appearance and demeanor.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Skills

Customer service

Communication

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Computer basics

Job description

Receptionist / Admin Assistant (M-F)

We are seeking a professional, friendly, and dependable Receptionist to join our Skilled Nursing Facility team at Excelcare Wilmington. As the first point of contact for visitors, residents, families, and staff, the Receptionist plays a key role in creating a welcoming and organized environment while supporting daily administrative operations.

Receptionist Benefits

• 401k with up to 5% matching
• Paid sick time
• Tapcheck, unlock earnings early
• Employee-only discounts, perks and rewards program

Receptionist Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Receptionist Qualifications

• High school diploma or equivalent required
• Previous receptionist or administrative experience preferred (healthcare setting a plus)
• Strong communication and customer service skills
• Proficient in Microsoft Office and basic computer systems
• Professional appearance and demeanor
• Ability to multitask and remain calm in a fast-paced environment

We are an equal opportunity employer.