Receptionist

ExcelCare Norwood; West Norwood (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k matching

Paid sick time

Tapcheck early earnings

Employee discounts

Job summary

ExcelCare Norwood is seeking a friendly Receptionist to join our skilled nursing facility team. You will be the first point of contact for visitors, residents, families, and staff, helping create a welcoming and organized environment while supporting daily administrative operations.

The ideal candidate has a high school diploma, strong communication and customer service skills, and proficiency with Microsoft Office.

Qualifications

• Demonstrated communication and customer service abilities.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and basic computer systems.
• Professional appearance and demeanor required.
• Healthcare setting experience is a plus.

Responsibilities

• Greet visitors, residents, and families in a courteous manner.
• Answer and route incoming phone calls.
• Manage visitor sign-in and follow facility procedures.
• Receive, sort, and distribute mail and deliveries.
• Provide general information and assistance to residents and guests.
• Maintain a clean and organized front desk area.
• Assist with clerical duties: filing, copying, scanning, data entry.
• Coordinate inter-department communication as needed.

Skills

Communication skills

Customer service

Multitasking

Professional appearance

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

We are seeking a professional, friendly, and dependable Receptionist to join our Skilled Nursing Facility team at ExcelCare Norwood. As the first point of contact for visitors, residents, families, and staff, the Receptionist plays a key role in creating a welcoming and organized environment while supporting daily administrative operations.

Receptionist Benefits:

• 401k with up to 5% matching
• Paid sick time
• Tapcheck, unlock earnings early
• Employee-only discounts, perks and rewards program

Receptionist Responsibilities:

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Receptionist Qualifications:

• High school diploma or equivalent required
• Previous receptionist or administrative experience preferred (healthcare setting a plus)
• Strong communication and customer service skills
• Proficient in Microsoft Office and basic computer systems
• Professional appearance and demeanor
• Ability to multitask and remain calm in a fast-paced environment

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at ExcelCare Norwood.

We are an equal opportunity employer.